MSP
For managed service providers.
Free
Unlimited sites · 3 users included
Included
- Multi-client console
- Timesheets and client billing
- Branded client reports
- Compliance reports
- Set your own client prices
For MSPs and IT teams
Plug in a SPARK Box. Connect your controllers. Topology, documentation, credentials and remote access, live in one console. Free for MSPs and their own site.
MSP free with unlimited sites · Solo €99 / month · No credit card to start
One client site, drawn from the collector and the Meraki integration. Every device links to its documentation, its credentials and a remote session.
What you get
Built from CDP, LLDP, SNMP and vendor APIs such as Meraki and UniFi, updated as links change. Modbus and other telemetry from compatible devices sits alongside.
Open SSH, the device's own web page or an RDP or VNC desktop through the site collector.
In drive mode NOVA works the problem and asks before it changes anything.
The vault shows live 2FA codes beside the login they belong to, across all your clients.
Scheduled backups of switch, firewall and router configs, with a side-by-side diff.
The timer runs against the client and the ticket you are working on.
The conversation, the details and the time spent sit on one ticket until it is resolved.
A maintenance report for every client each month, ready to download and send.
See it. Catch it. Fix it.
The platform
Monitoring stops at the alert. SPARK carries on to the fix.
Monitor
One health signal per site, drawn from real link data. The site that is on fire sits at the top.
Document
You write the names and the notes. The collector keeps the IPs, MACs and vendors honest.
Manage
Open a session, reboot through the controller, pull the credentials, raise the ticket. The audit trail writes itself.
How it works
No agents. No inbound rules. One pre-programmed box per site.
A pre-programmed box: plug it in and it enrols with a site code. No special skills needed, or self-host on your own hardware with our image. It scans only the subnets you allow, with a scan profile you choose. Discovery is read-only and the collector only connects outbound.
Add Meraki or UniFi in Settings. Anything both the collector and the cloud can see is matched and marked confirmed.
Topology, documentation, vault, alerts and remote access, live the same day.
Collector HD-COL-01
Discovering Harbour Dental · Main Street
Scanning 10.20.0.0/24 · devices appear as they're found
Integrations
Connect controllers, discover compatible equipment and sync your business tools.
Cisco Meraki
Sync, status, uplinks, topology, reboot
Ubiquiti UniFi
Direct console or Site Manager API
Fortinet
FortiGate and FortiSwitch estates
Cisco Catalyst
Catalyst switching and wireless
Peplink
SD-WAN routers and InControl
Teltonika
Multi-site RMS pipeline
Crestron
AV and control systems
Lutron
Lighting and building control
HPE Aruba
Switches and access points
Juniper
Switches and routers
MikroTik
Routers and switches
NETGEAR
Managed switches
TP-Link
Managed switches and access points
D-Link
Managed switches
Extreme Networks
Switches and wireless networks
RUCKUS
Switches and access points
Dell
Managed switches and servers
Synology
NAS monitoring via SNMP
QNAP
NAS monitoring via SNMP
APC
UPS with network management
Eaton
UPS with network management
HP
Network printers via SNMP
Axis
Compatible network cameras
Hikvision
Compatible cameras and recorders
Billables and invoices flow to your accounts package; a support mailbox becomes tickets.
Xero
Invoices and billables sync
Zoho Books
Invoices and billables sync
Microsoft 365
Mailbox-to-ticket, M365 backup
Nova is an MCP server, so the assistant you already pay for can query your sites, alerts and tickets with a scoped connector key.
Claude
Claude, Claude Code, Claude Desktop
ChatGPT
Custom connectors
Google Gemini
Gemini CLI
Cursor
MCP in the editor
Why teams switch
SPARK puts monitoring, documentation, remote access and service work in one console.
MSP is free for your workspace and your own local site. Solo is €99 / month. Prices exclude VAT.
Pricing
MSP is free for your workspace and your own local site. Solo is €99 / month. Prices exclude VAT.
For managed service providers.
Free
Unlimited sites · 3 users included
Included
For in-house IT running their own site.
€99 / month
1 user included
Included
Updated October 2026. See what costs extra
Spark Dock is a network monitoring, topology and documentation platform for managed service providers and in-house IT teams. The SPARK Box collector (or your own hardware running our image) and your cloud controllers feed one live picture of each site: device inventory, real topology, documentation, password vault and remote access. It is built and operated by YOT LTD, itself an MSP.
Spark Dock is free for MSPs and their own local site, with unlimited sites and 3 users included; extra users are €19 per month each, with €19 of NOVA credit. Client pricing is shared with MSPs when they join. In-house IT can buy Solo directly at €99 per month with 1 user included; extra users are €19 per month each on both plans. The MSP version adds a multi-client console, timesheets and billing, branded client reports, compliance reports, and your own resale margin. Prices exclude VAT.
Auvik prices per billable device on a quote, and Domotz charges per site. Spark Dock's MSP workspace is free with unlimited sites, whatever the number of devices. It also combines monitoring and topology with documentation, a password vault, ticketing and time tracking in one platform instead of monitoring alone.
Yes. Documentation is a core part of the platform, not an add-on. Every discovered and authored device lands in a spreadsheet-style documentation grid with names, roles, IPs and notes, alongside multi-page manual diagrams, port-level cabling and an encrypted password vault linked to each device.
Meraki is fully live with device sync, status, uplink detail, cloud topology links and remote reboot. UniFi connects through either a direct console URL or the Site Manager cloud API. Fortinet, Catalyst, Peplink, Teltonika, Crestron and Lutron connections can be configured today. All integrations are included on every plan; Microsoft 365 backup is a paid add-on.
Extra users are €19 / month each on both plans, and each adds €19 of NOVA credit a month. Every paid subscription includes €20 of NOVA credit a month; included credit does not roll over, and you can top up from €10 to €500 any time. On Solo the SPARK Box (the site collector) is €399, or €199 with a 1-year subscription; MSPs get SPARK Box and client pricing when they join. You can also self-host the collector on your own hardware with our image. Microsoft 365 backup is a paid add-on; all integrations are included. Prices exclude VAT.
For MSPs, yes: your workspace and your own local site are free, with unlimited sites and 3 users included. Client pricing is shared when you join. Solo for in-house IT is €99 per month with 1 user included.
Yes. Every MSP workspace includes a white-label client portal with your own branding and a custom domain, so clients see their documentation, tickets and subscriptions under your brand. You set your own client plans and prices, and keep the margin.
The collector is the SPARK Box: a pre-programmed box you plug into the site's network, with minimal setup and no special skills needed. Prefer your own hardware? Self-host the collector on it with our image. It enrolls against a site code, then scans the configured subnets and reports over a signed, outbound-only encrypted channel, with no inbound firewall rules and no per-device agent rollout. Discovery is read-only, and scan targets and scan profiles are set per site so fragile OT and AV gear is not hammered. On Solo the SPARK Box is €399, or €199 with a 1-year subscription; MSPs get SPARK Box pricing when they join.
Free for MSPs and their own site. Solo is €99 / month.