What SPARK does

Discover, visualise and
operate every site.

SPARK turns a plugged-in collector and your cloud controllers into one live picture of a site: automatic discovery, real topology, documentation that stays true, and the controls to act on what you find.

Platform

Discover.

Plug in the SPARK Box and the site documents itself.

SPARK Box collector

A pre-programmed box: plug it in and it enrolls against a site code, then reports over a signed, encrypted channel. Minimal setup, no special skills needed. Or self-host the collector on your own hardware with our image. No agent rollout, no per-device install.

Automatic scanning

Continuous sweeps of the site's subnets build and maintain the device inventory, with online/offline state derived from real heartbeats.

Device identification

MAC, IP, vendor, model and role are resolved automatically so switches, firewalls, APs and endpoints land in the right place.

Industrial-safe scanning

Scan targets and rates are controlled per site, so fragile OT, AV and building-control gear is discovered without being hammered.

Platform

Visualize.

Topology that reflects what is actually plugged in.

Live auto-topology

Built from CDP, LLDP, SNMP and vendor APIs such as Meraki and UniFi, with port labels where the source provides them. Modbus (serial and TCP) and other telemetry from compatible devices sits alongside.

Multi-source data fabric

Collector and cloud integrations are correlated by MAC first, then IP. Devices and links seen by two sources are marked confirmed.

Save as editable diagrams

Turn the live view into a manual diagram in one click, keeping current node positions and the discovery source of every device.

Beautiful manual diagrams

Multi-page canvases with Manhattan routing, layers, port-level cabling and expert mode for documentation you are happy to hand a client.

Platform

Integrate.

Cloud controllers as a first-class data source.

Meraki — fully live

Device sync, status, IP, serial, uplink detail and cloud topology links, plus device actions such as remote reboot from the topology panel.

UniFi — console & Site Manager

Connect either a direct console URL or the Site Manager cloud API, with clear guidance when a console's IP allowlist blocks validation.

Key-ready vendors

Fortinet, Catalyst, Peplink, Teltonika, Crestron and Lutron connections can be configured and stored now, ready as each sync goes live.

Secure server-side key storage

Integration credentials are encrypted and only ever used server-side by edge functions. Keys are never exposed to the browser.

Platform

Document.

Documentation that stays true because it is fed by live data.

Device documentation grid

A spreadsheet-style grid over every discovered and authored device: names, roles, IPs, notes and owner fields, edited inline.

Password vault

Encrypted per-client credentials, linked to the device they belong to and deep-linked straight from the documentation and topology views.

Client portal

Give clients a scoped, white-labelled login to see their own documentation, tickets and subscriptions — and nothing else.

MSP–Solo partnership sharing

An MSP can share a client's documentation and diagrams with that client's in-house Solo org, with clear provenance on every shared record.

Platform

Operate.

Act on what you see, without leaving the record.

Remote access tunnel

A per-site WireGuard tunnel you enable and disable on demand, with RDP, SSH, Telnet and HTTP/HTTPS launched from the documented device.

Collector control

Trigger an update, restart, reboot or fresh scan from the dashboard, with live telemetry on what the collector is doing.

Cloud device reboot

Where the integration supports it, reboot a cloud-managed device straight from the topology panel.

Health indicators

A single source-health signal per site — grey, green, amber or red — driven by real collector heartbeats and integration sync state.

Nova AI assistant

SPARK's virtual engineer surfaces insights across your sites and turns them into actions you can accept, dismiss or track to closure.

Next

Free for MSPs.

Free for MSPs and their own local site, with unlimited sites and 3 users included. The MSP version adds a multi-client console, timesheets and billing, branded client reports, compliance reports, and your own resale margin. See the pricing page.