SPARK pricing

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MSP

For managed service providers.

Free

Unlimited sites · 3 users included

Included

  • Multi-client console
  • Timesheets and client billing
  • Branded client reports
  • Compliance reports
  • Set your own client prices

Your workspace and own site are free. Client pricing after signup.

Start free

Solo

For in-house IT running their own site.

€99 / month

1 user included

Included

  • Live network view
  • SSH, web and desktop access
  • NOVA fixes, with your approval
  • Config backups and change diffs
  • Tickets

For your own site. All integrations included.

Start Solo

Extras

  • Extra users (€19/month each, with €19 NOVA credit)
  • NOVA: €20/month included with paid plans. Top-ups €10–€500.
  • SPARK Box (Solo): €399, or €199 with a 1-year plan. MSP pricing after signup.
  • Own hardware: run our collector image yourself.
  • Microsoft 365 backup: paid add-on.

SPARK Box

€199

With a 1-year Solo subscription. Excludes VAT.

SPARK Box with centered SPARK logo

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ROI calculator

Your tool costs. Your time. Your estimate.

Year-one estimate

-€1,188.00

Net benefit, including estimated time value

SPARK / month
€99.00
Tool-cost difference / month
-€99.00
Estimated time value / month
€0.00
Year-one SPARK cost
€1,188.00
Year-one ROI
-100.0%

Based on your inputs, not guaranteed savings. Time value is not a cash saving. Excludes VAT and optional add-ons.

Start Solo
Calculation assumptions

Solo: €99/month + €19 per user beyond one. MSP: quoted client fees + €19 per user beyond three. Year-one benefit = 12 × (current tool spend − SPARK cost + hours saved × hourly cost) − selected hardware. ROI = year-one benefit ÷ year-one SPARK cost × 100. Hardware is counted once. Include only tools you would replace; no MSP hardware or optional add-ons are estimated.

Questions

What is included?

Network monitoring, live topology, documentation, password vault, remote access and tickets. MSP also includes a multi-client console, timesheets, billing, branded reports, compliance reports and your own resale margin.

Is MSP really free?

Your MSP workspace and own local site are free, with unlimited sites and 3 users included. Client pricing is shared after signup. Solo is €99/month for your own site, with 1 user included. Prices exclude VAT.

Do you charge per device?

No. Extra users cost €19/month each on both plans, including €19 of monthly NOVA credit per extra user.

Is there a free trial?

Every new site gets a 14-day setup period. Your MSP workspace and own site remain free.

What costs extra?

Extra users are €19 / month each on both plans, and each adds €19 of NOVA credit a month. Every paid subscription includes €20 of NOVA credit a month; included credit does not roll over, and you can top up from €10 to €500 any time. On Solo the SPARK Box (the site collector) is €399, or €199 with a 1-year subscription; MSPs get SPARK Box and client pricing when they join. You can also self-host the collector on your own hardware with our image. Microsoft 365 backup is a paid add-on; all integrations are included. Prices exclude VAT.

How is NOVA billed?

Paid subscriptions include €20 of NOVA credit/month. Each extra user adds €19/month of credit. Included credit does not roll over. Top up €10–€500; Malta VAT is added at checkout.

Do I need a SPARK Box?

Use the plug-in SPARK Box or self-host our collector image. On Solo, the Box costs €399, or €199 with a 1-year subscription. MSP hardware pricing is shared after signup. The collector uses an encrypted outbound-only channel, with no inbound firewall rules or per-device agents.

How do I charge my clients?

Set your own prices and bill clients directly. Your client portal supports your branding and a custom domain.

How does SPARK compare with separate tools?

SPARK combines monitoring, topology, documentation, a password vault and remote access in one platform, without per-device fees. Enter the tools you would replace in the ROI calculator to estimate your own savings.

Which integrations are included?

All integrations are included. Meraki and UniFi are live; Fortinet, Catalyst, Peplink, Teltonika, Crestron and Lutron connections can be configured now. Microsoft 365 backup is a paid add-on.